First, you get an email to schedule a phone interview. After the phone interview, you get an in person interview with the area manager. They will ask you to shadow for two hours at a location to get a feel of the job and see if you like it. After that, they told me that they liked me and I had an appointment to meet with the Regional Director, but unfortunately, a few days later, they emailed me and said that the position had been filled internally.

I had a great interview and came away from it feeling very positive. I felt great about the area manager, she seemed really nice...however 2 weeks into my employment (if that) she was fired. I had a phone interview prior to the actual in office interview.