Thank you for taking the time to share this feedback with us. It is important for us to hear what we need to improve on. We’re always looking for talented people to join the team, and we want to make sure they have a great experience from start to finish. Unfortunately, due to the high volume of applications for the German Customer Support role, the competition is strong and open positions are limited. Please note that the requirement for this role was excellent fluency in the English language as well as German language as most of the internal communication would be mainly done in English. We are sorry that you feel that the recruitment process did not accurately gauge your communication skills. Please feel free to contact HR anytime to schedule a call or drop us an email at hr@ideasunlimitedonline.com. Thank you.