The interviewer ran through about 5 detailed scenarios orally and asked what I would do in the given collections situation. It required me to think on my feet. I was not given advanced notice of the scenarios.
Questions d'entretien [1]
Question 1
If someone you were trying to make a collection from got violent or angry while you met with them, what would you do?
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez IRS (Seattle, WA) en juin 2007
Entretien
Inteview process involved a presentation by IRS personnel regarding the position and the interviewing process. After the presentation, each candidate was interviewed in a private interview by two IRS personnel. The agents read from a list of questions. Questions typically began with "How would you reply to a taxpayer who said/did _____." After the interview, each candidate participated in a mock telephone conversation in which the candidate played the role of an IRS collection agent and the caller played the role of an irate taxpayer.
Questions d'entretien [2]
Question 1
How would you respond if the taxpayer said a lien on his property would prevent him from obtaining the money necessary to pay the taxes.