J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Hyatt (Madrid) en sept. 2017
Entretien
It was, without a doubt, the best job interview of my life!
I am applying as a receptionist at a new Hyatt Centric in Madrid, along with almost 100 or more applicants for the different openings. I must say that the organization was incredible and the location was amazing, a beautiful yet almost unknown museum right at the center of Madrid; but what really shook me in a positive way was the flawless and welcoming attitude of the entire Hyatt staff, really attentive and explaining all sorts of things about the company and the interview itself. It definitely made me want to be a part of them, of their new founded family with modernized ideas of what professionalism means in the new world. I loved their approach on the future of the hotel industry and how do we, the workers, fit in that map.
Disregarding the result of my interview, which I still don't know, this is by far my best job interview!
Jorge Astorga. September 18th 2017.
Fairly easy, it was only one interview and several questions asked about availability and experience. It was about 30 minutes. I was hired on the spot and then started working instantly.
Questions d'entretien [1]
Question 1
Describe a time you helped a customer and how did they react.
Pretty cold, but fair. I didn't end up getting the job but it was a standard interview process, I do think the could be a bit more warm in their attitude, as people are understandably nervous during interviews. I guess that is just pretty standard.
Questions d'entretien [1]
Question 1
Tell us about a time you had to deal with a difficult situation
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Hyatt (Chicago, IL)
Entretien
Standard in person in person interview, asking how to deal with customers, situations, etc.
Gave a few situations and asked how would I respond in that situation.
How would you respond if they had status
Questions d'entretien [1]
Question 1
Guest not happy with room, wants upgrade but non available. How do you respond.