Recruiting team communication was limited to automated early-morning text messages—sent at 7:20 a.m. during a holiday week—an interesting choice. I joined my scheduled interview expecting the recruiter listed on the invite. Instead, I was dropped directly into a full-hour conversation with the hiring Director and AVP without prior clarity on the role or their specific needs. After investing an hour of my time and ideas, I received no follow-up. Weekly check-ins resulted only in automated responses. This was a poor candidate experience: cold, one-sided, and over-indexed on automation. Where is the HUMAN in Humana?

A thorough telephone screen consisting of a preset hour and time in which was agreed to hold the telephone interview and upon which the interview took place as agreed upon. Overall the interview process went pretty much as any other initial interviews would proceed