It was a face-to-face interview with some normal questions about studies, previous experience and skills. Later he gave brief explanation about the job and the area of work.

Simulation process “The Hilton simulation was an online role-play assessment designed to evaluate communication, service, and problem-solving skills in a realistic hotel environment. It included short video scenarios where I responded to guest requests, described menu items, and demonstrated how I would handle customer service situations. The simulation helped showcase my ability to stay calm, professional, and guest-focused.”