- Online Application - Interview with Director of Product - Take home assignment - Interview with other Customer Success Manager - Interview with Director of Product (from different domain) - Feedback session with HR and Director of Product

I made it through 3 of 5 interviews (plus an excel test). The first interview was in July, so the process was quite long. After my third interview, the HR representative stopped replying to my emails for an update. In October, after many unanswered emails, I followed up with someone else at the company through linkedin and within 30 minutes, received my rejection as a template email. During my last interview, the lead interviewer was unfocused, clearly unhappy to be there, and bordering on outright rude. The experience left me wondering if the HelloFresh culture projected is not accurate to the actual working environment. After 3 fairly intense interviews, it was highly unprofessional to stop replying to emails for almost a month and leave me with nothing but a template email.