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      Helix

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      Entretiens chez HelixEntretiens d’embauche pour Technical Writer chez HelixEntretien chez Helix


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      Entretien pour Technical Writer

      3 août 2018
      Candidat à l'entretien anonyme
      San Diego, CA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Helix (San Diego, CA)

      Entretien

      Talked with recruiter which seemed pretty nice and friendly. She asked questions that more so targeted the role and how I would do things in my role as Tech Writer. However, a lot of questions felt like they were asked without any context, which would be incredibly difficult to answer without having the understanding of whom the documentation would be for. Some questions kind of hinted that things may be a little turbulent inside the company, and how I would deal with such people. A few situational questions as well as day-to-day understanding of how I would go about to work in my role. Overall, I didn't fully understand what kind of Tech Writing the role would encompass and the extent of writing, whether being consumer facing or internal technical documentation (API, source code, etc.). The recruiter clearly didn't understand the services and products offered, and the questions were asked in broad terms. Unfortunately, going through a recruiter doesn't give the actual insight into the company as if it would when chatting with team members. I didn't enjoy the interview, and also think that there were irrelevant questions that were open for interpretation.

      Questions d'entretien [2]

      Question 1

      What would you do if a person you are trying to get hold of is not getting back to you?
      Répondre à cette question

      Question 2

      What steps would you take to write about something new, or something you don't know about?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Technical Writer chez Helix

      Entretien pour Technical Writer

      26 janv. 2019
      Candidat à l'entretien anonyme
      San Diego, CA
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Helix (San Diego, CA) en août 2018

      Entretien

      I was contacted by an outside recruiter for the role. The first interview was with an HR representative over the phone and the second was a phone interview with the hiring manager. The hiring manager was the best part-- he's incredibly smart and articulate, and asked great questions that gave me an idea of the company culture as well as the duties of the job. The recruiter kept me up to speed with what the company was looking for, said I was a great fit and would be coming in for a panel interview. Was brought in for a panel interview with 6 individuals that went for over four hours. Almost every subject matter expert who interviewed had these expectations that the technical writer would be an expert themselves in each specialized area (production, software development, regulatory affairs, etc) yet, when asked what it was specifically the technical writer for the role would be doing with the specialized teams, most of them were vague and didn't seem to understand what it is the technical writer would be doing or need to succeed in the position outside of vague qualities like "good organizational skills". It was as though they wanted the individual to make the duties of the role up themselves and each SME was looking to see if this person could create a plan of action on the spot with no background or specifics as to what areas need the help of this role. For a third interview that lasts four hours, that seems like a waste of time for not only the candidate but the employees conducting them. I was told that I would be hearing back from an HR person by the end of the next week, but they completely ghosted me. Nobody bothered to email or call me with an update, and I only heard back from the external recruiter who had to chase down someone at Helix for some closure. I think that's extremely unprofessional, and does not reflect well on the company at all.

      Questions d'entretien [1]

      Question 1

      How do you go about managing multiple demanding projects at once?
      Répondre à cette question
      1
      avatar
      Réponse de Helix
      7y
      Thanks for taking your time to share feedback about your interview experience. It’s great to hear that your interview with the hiring manager was a positive one, however; we’re disappointed that your experience onsite and afterwards was not. Delivering an exceptional candidate experience is an important part of our process, and we strive to ensure an accurate and detailed picture of what the role will look like for an incoming candidate. We will take your feedback as an opportunity to improve. We’re especially sorry the feedback we provided to the external recruiter wasn’t passed along in a timely manner and that you were left wondering how you did during your onsite. This is not how we would have wanted your experience to go, and sincerely apologize for a delay in response. Moving forward, we’ll use this lesson to communicate clearer expectations with our vendors that they either pass on the feedback promptly or allow us to do so ourselves. Thanks again for your feedback!