J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez HealthEquity Inc. en juin 2025
Entretien
Interview was via video conference. Very cut to the point and friendly. Gave basic understanding of the position. Asked STAR structured questions. Asked previous scenario questions as well as explained company culture.
Questions d'entretien [1]
Question 1
Previous time of having a difficult customer and how I handled the situation.
J'ai passé un entretien chez HealthEquity Inc. (Indianapolis, IN)
Entretien
Relaxed, Straight forward questions regarding expectations , over the phone. Spoke to two people on 2 occasions. Both people were very kind and friendly. Was offered the job within a few days.
Questions d'entretien [1]
Question 1
What type of Customer Service experience do you have?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez HealthEquity Inc. (Florida, OH) en juil. 2025
Entretien
I was truly excited to interview for this position and to potentially join such a well-regarded company. I had the opportunity to speak with Stephanie and Charita during the interview process, and I appreciated the time they took to meet with me. However, I was informed that I would receive an update regarding the next steps, and unfortunately, I have not heard anything back.
While I understand that delays can happen, I wanted to express that the lack of follow-up has been disappointing, especially considering how enthusiastic I was about the opportunity. Clear communication is an important reflection of a company’s values, and I hope future candidates will have a more consistent experience.
Thank you again for the opportunity to interview.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez HealthEquity Inc. (Texas City, TX) en juil. 2025
Entretien
I was truly excited to interview for this position and to potentially join such a well-regarded company. I had the opportunity to speak with Stephanie and Charita during the interview process, and I appreciated the time they took to meet with me. However, I was informed that I would receive an update regarding the next steps, and unfortunately, I have not heard anything back.
While I understand that delays can happen, I wanted to express that the lack of follow-up has been disappointing, especially considering how enthusiastic I was about the opportunity. Clear communication is an important reflection of a company’s values, and I hope future candidates will have a more consistent experience.
Thank you again for the opportunity to interview.