J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez HSBC (Birmingham, Angleterre) en nov. 2024
Entretien
First I received the opportunity for an On demand video Interview. You get asked about 3 questions depending on the role you applied to. You have three attempts to record yourself answering a question and there is no time limit for the actual video. If you are successful with this, you will then complete a personality assessment where you just click answers to what you are most like.
Questions d'entretien [1]
Question 1
Q: Tell me of a time you put someone else’s needs above yours?
J'ai passé un entretien chez HSBC (Leeds, England)
Entretien
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
Le processus a pris 2 semaines. J'ai passé un entretien chez HSBC en juil. 2025
Entretien
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Questions d'entretien [1]
Question 1
Tell me about yourself
Why do you want to work in a call centre
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez HSBC (Birmingham, Angleterre) en mai 2025
Entretien
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Questions d'entretien [1]
Question 1
Tell me about a time you went far and beyond for a customer?