J'ai postulé en ligne. J'ai passé un entretien chez H&R Block (Colorado Springs, CO)
Entretien
The first year I applied was a one on one with the District Manager. Then years after that have been different, one year was a group interview and the rest have been applying for the job and they call and do a quick phone interview. This is only if you come back year after year. You do have to apply for the position several months before you start the job.
J'ai postulé via la recommandation d'un employé. Le processus a pris 4 jours. J'ai passé un entretien chez H&R Block (Lyons, IL) en déc. 2018
Entretien
I was sent an email saying I was chosen for the CSP position and was to come to the scheduled orientations. Another meeting was scheduled to learn a little more and then two more computer hands on orientations were scheduled before the start date.
Questions d'entretien [1]
Question 1
Am I willing to work at multiple nearby locations?
J'ai postulé en ligne. Le processus a pris 4 mois. J'ai passé un entretien chez H&R Block (Vista, CA) en nov. 2018
Entretien
I had to talk to two managers and they were asking me questions about my previous jobs, experience with costumer service, if I knew any other language than English, after that I was sent to the backroom with one of the managers to answer calls like an actual receptionist and get messages for tax professionals
Questions d'entretien [1]
Question 1
Have you had experience in costumer service? How? Do you have one special experience you want to share?