You complete an online assesment first and then you get invited to an informal interview asking questions about customer services and how to handle difficult situations. Very straightforward however it is a difficult job to get without experience
J'ai passé un entretien chez H&M (Londres, Angleterre)
Entretien
I applied online, interview at the store. Casual talk with the store manager about the experiences and how the store works. It was pretty straight forward even without any experiences.
Group interview. 10 candidates in a small dingy room. Poorly organised and interviewers showed very little interest or skill in conducting an effective interview. Were in pairs for the whole thing, no way to stand out and other people taking credit for your ideas. No observation of how you handled planning and answering the tasks in your pairs, interviewers just sat there having a chat.
J'ai postulé en ligne. J'ai passé un entretien chez H&M (Nola, Campania) en mai 2026
Entretien
Il manager del negozio è stato gentilissimo e ha cercato di metterci subito a nostro agio e ci ha semplicemente spiegato l’ambiente lavorativo, le nostre esperienze precedenti e se avevamo noi dubbi o domande da fare.