J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez H&M (Glasgow, Écosse) en juil. 2022
Entretien
Group interview, asked questions and split off into small groups. I encourage you to speak up as they look for confident individuals who have an interest in fashion and understand what is good customer service.
Questions d'entretien [1]
Question 1
What would you say to a customer who wanted to take the coathangers.
J'ai passé un entretien chez H&M (Londres, Angleterre)
Entretien
An interview process reviews applications, conducts structured conversations, evaluates skills and culture fit, gathers feedback, and compares candidates to identify the strongest match for the role within organizational hiring goals.
It was very light asked me basic customer service questions, my history of customer service and what my schedule would look like. You first walk in asking for the manager, they find the manager and you follow them as they escort you to their little office and conduct the interview in that space.
J'ai postulé en ligne. J'ai passé un entretien chez H&M (Chicago, IL)
Entretien
The process was relative easy. They are very friendly and responsive during the recruitment process. They also included and an basic assignment to evaluate customer service skills and during the interview they performed and quick role play as well.
Questions d'entretien [1]
Question 1
Bakcground and previous experience.
How would I handle a escalated customer?