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      Entretien pour Customer Service Assistant

      24 déc. 2013
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Assistant chez H E B

      Entretien pour Customer Service Assistant

      14 févr. 2025
      Employé (anonyme)
      Missouri City, TX
      Offre acceptée

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez H E B

      Entretien

      I applied online , I had a friend who works there give my name to the manager and after a week I got a call asking to come in for a group interview on a Saturday. It was about five of us and we had to do the basics of drawing where we thought we'd be etc, making a commercial and introducing ourselves. Afterwards they told us they'd do calls for second interviews and I received my phone call Monday for my second interview that Thursday. It was much more relaxed, they asked the basic questions and scenarios about handling irate customers and things of that nature. My interviewer was really funny. Mainly they're looking for someone with a bright personality. Then I was told if they were interested I'd get a call to come in and sign for a background check. I received the call Monday and came in and signed, from there they said if everything goes smooth they'd call me in to sign the final paperwork, which they called today so I'll be coming in Friday to do so. Overall the process takes a lot of patience but nothing too difficult.

      Questions d'entretien [1]

      Question 1

      You are working in the express line as a cashier. Someone comes in the line with 30+ items and you see the other customers behind rolling their eyes and groaning. How do you handle this ?
      1 réponse
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé via une autre source. Le processus a pris 5 jours. J'ai passé un entretien chez H E B (Missouri City, TX) en mai 2024

      Entretien

      Started with a group interview where questions were asked and everyone got a chance to answer the question. Then you are called back later that day and another interview occurs then you are offered the job that same day.

      Questions d'entretien [1]

      Question 1

      What would you do in a situation where you encounter a large spill or mess and it wasn't your job to clean up the mess?
      1 réponse

      Entretien pour Customer Service Assistant

      24 nov. 2023
      Candidat à l'entretien anonyme
      San Antonio, TX
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez H E B (San Antonio, TX) en nov. 2023

      Entretien

      It was 2 separate interviews. My interviews went well, but I was not chosen. I was hoping that after the first interview I would be chosen to be an employee there since it went really well, but that just wasn't the case.

      Questions d'entretien [1]

      Question 1

      So tell me about yourself.
      Répondre à cette question

      Entretien pour Customer Service Assistant

      1 déc. 2023
      Employé (anonyme)
      Donna, TX
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      Le processus a pris 1 jour. J'ai passé un entretien chez H E B (Donna, TX) en nov. 2023

      Entretien

      Well, it's pretty easy to do. Just make sure you are in a quite environment and it does give you more than one chance to rerecord. Other than that, the process is easily doable.

      Questions d'entretien [1]

      Question 1

      Well one thing that they asked me was a time that I worked in a team and successfully achieved a goal. They will also ask more about your times of resolving issues and what not.
      Répondre à cette question