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      Entretien pour Fulfillment (CX) Manager

      24 oct. 2017
      Candidat à l'entretien anonyme
      Denver, CO
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Gusto (Denver, CO)

      Entretien

      After submitting a resume online, I was contacted by a recruiter for a brief phone screener. After this was another 1-hour phone interview with the person who would be my direct supervisor. I was then brought in for 2 separate on-site interview sessions - a total of 7-8 more hours of one-on-one interviews. I then was asked to prepare a homework assignment to solve a leadership challenge, then was brought back in to discuss it, another 2 hour session. I was told that I was in the "home stretch" by a recruiter and all of my feedback was positive. Then, out of the blue 4 days later I was left a voicemail saying that I was no longer under consideration for the role, the feedback being that I didn't have the experience they were looking for. I have never posted an interview review on Glassdoor before, but I want other applicants to know that Gusto will waste your time for months, then suddenly walk away without explanation. I got the impression that they are extremely gun shy about hiring managers because they had negative experiences - this is due to them hiring for "fit" not ability or leadership skills. My experience was pretty personalized and positive until it wasn't. Now I've tried to contact them for feedback and they people with whom I built relationships over months refuse to respond to me. The feedback they gave could have been determined after the 1 hour phone interview, yet they continued to waste my time without any constructive feedback. Honestly, I would be very wary of Gusto.

      Questions d'entretien [3]

      Question 1

      What metrics did you use to evaluate teams in your previous career?
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      Question 2

      What has brought you to Gusto (why are you interested in us)?
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      Question 3

      Tell us about your experience using first principles problem solving to solve a leadership issue.
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      1