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      Greenhouse Software

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      Recherches associées: Avis sur Greenhouse Software | Offres d’emploi chez Greenhouse Software | Salaires chez Greenhouse Software | Avantages sociaux chez Greenhouse Software
      Entretiens chez Greenhouse SoftwareEntretiens d’embauche pour Customer Support Specialist chez Greenhouse SoftwareEntretien chez Greenhouse Software


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      Entretien pour Customer Support Specialist

      23 juin 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Greenhouse Software en juin 2022

      Entretien

      The process began with a quick call with the recruiter. This lasted about 30 minutes. Next, I had another 30 minute call with a manager within the department. This call was mostly situational (STAR method) questions. After this call, I did a take home assignment. This took about 1.5 hours to complete. Once I completed this, I had a 3 hour interview with three different Greenhouse team members. The first interview was with a potential peer. The second was with a senior potential peer. The third interview was with the team manager for the group I applied for. Once I had that 3 hour interview, I had a 30 minute Zoom call with an executive. After giving Greenhouse 6 free hours of my time, the company did not even reach out to give feedback. I emailed a week after my final interview, and I received a copy and pasted email less than 10 minutes later. The feedback in the email wasn't even applicable, as the only thing noted was something not discussed with me. I expected, with the culture that is presented, that my time would have been more valued and I would've gotten feedback without having to email first. I hope that Greenhouse has the decency to follow up with candidates going forward, especially those in the late stages of interviews.

      Questions d'entretien [1]

      Question 1

      Many situational (STAR method) questions.
      Répondre à cette question
      2
      avatar
      Réponse de Greenhouse Software
      3y
      Thank you for your feedback. It sounds like we could have been more proactive in our communication and also provided clearer feedback. We aim to offer actionable feedback to anyone not moving forward in the interview process. We will take your feedback to heart as we continue improving our processes. If you have any further feedback, please reach out to me at amoon@greenhouse.io.

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Specialist chez Greenhouse Software

      Entretien pour Customer Support Specialist

      13 oct. 2023
      Candidat à l'entretien anonyme
      Dublin, Dublin
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Greenhouse Software (Dublin, Dublin)

      Entretien

      Great interview process it was great to feel included and it was an impressive interview plan which allowed me to showcase all of my individual skills. It was such a comfortable environment and can't thank the Greenhouse team enough/

      Questions d'entretien [1]

      Question 1

      They asked me how I felt about their company culture.
      Répondre à cette question
      1
      avatar
      Réponse de Greenhouse Software
      2y
      Thank you for your positive feedback! We're thrilled to hear that you had a great interview experience with us. We value inclusivity and are glad you felt comfortable showcasing your skills. The Greenhouse team appreciates your kind words!

      Entretien pour Customer Support Specialist

      19 nov. 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Greenhouse Software

      Entretien

      Arduous and time consuming. They are using us applicants as free test subjects to assist in training their employees on the software product they sell…A product which assists other companies with hiring. What better way for Greenhouse employees to gain firsthand experience of their product than to have an unending stream of applicants at their disposal to toy with and waste about a month of their lives. Half the people I met with were “nice”. The other half bordered on snobby to contrived to condescending.

      Questions d'entretien [1]

      Question 1

      What personality traits do you think are important for the CS Specialist role?
      Répondre à cette question
      2
      avatar
      Réponse de Greenhouse Software
      3y
      Thank you for your feedback. It sounds like you did not have a positive experience interviewing with us and I apologize for that. It is important to us that our interviews are engaging and a good use of your time and it sounds like we missed the mark. We take feedback seriously and will be sure to share this with our team. If there’s anything else you’d like to share about your experience, please reach out to me at amy.kirsch@greenhouse.io.

      Entretien pour Customer Support Specialist

      10 nov. 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Greenhouse Software

      Entretien

      The process was very transparent and structured. Started with a 15 min phone screening with a recruiter who asked questions about what DE&I meant to me and explained in detail the role/salary/schedule. Next step was a 30 min phone interview with a team manager who asked questions to learn more about you work/learning style. After that I was sent an assignment that took about an hour to complete. Next was a 2 1/2 hour zoom interview where I first met with a member of the HR team, Then interviewed with a team lead, then a fellow Support Specialist. The last 15 mins of the interview I met with the recruiter to speak more about benefits and she asked me a few more HR related questions. I thoroughly enjoyed everyone I spoke with except for the Team Lead, who just seemed very indifferent during the interview. I was able to connect with everyone I spoke with except for the team lead, Which lead me to not be able to preform my best during that interview and not move on to the next round.

      Questions d'entretien [1]

      Question 1

      How you reach your goals, Tell me about a team member you admire, A time when you had to make a difficult decision, Why the support role is so important
      Répondre à cette question
      1
      avatar
      Réponse de Greenhouse Software
      3y
      Thank you for your feedback. It sounds like overall you had a good experience interviewing with us, with the exception of one interview. It is important to us that our interviews are engaging and genuine and it sounds like we missed the mark with that segment. We take feedback seriously and will be sure to share this with our team. If there’s anything else you’d like to share about your experience, please reach out to me at amy.kirsch@greenhouse.io.