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      Entretien pour Account Support Advisor

      6 mars 2024
      Candidat à l'entretien anonyme
      Cedar Rapids, IA

      Autres retours d’entretien d’embauche pour un poste comme Account Support Advisor chez GreatAmerica

      Entretien pour Account Support Advisor

      5 mai 2015
      Candidat à l'entretien anonyme
      Cedar Rapids, IA
      Aucune offre
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      Le processus a pris plus d'une semaine. J'ai passé un entretien chez GreatAmerica (Cedar Rapids, IA) en janv. 2024

      Entretien

      Comprised of two interviews. One with two or three HR members. The second is a structured interview where they cannot respond, then you meet with team leads, get a job description, and finally you meet with HR.

      Questions d'entretien [1]

      Question 1

      What is something you have tried to learn recently?
      Répondre à cette question
      avatar
      Réponse de GreatAmerica
      2y
      Thank you for your interest in GreatAmerica and for taking the time to share your experience on Glassdoor.
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez GreatAmerica (Cedar Rapids, IA)

      Entretien

      I was asked to take an "assessment" test, which I found overbearing for a job below 14 $ and hour and no degree required. Questions were math related (the job description didn't indicate that math is a skill for the job) and then vocabulary. I wasn't told my results. Then I interviewed in front of the "panel", which was difficult as you're responding/adapting on the spot to the three personalities with little notice/preparation, felt a bit like an interrogation. No offer. It sort of felt like a private club as I later inquired about a similar opening, they said "sure go ahead and apply" but then didn't get an interview, so maybe once you're not considered it's bye bye.

      Questions d'entretien [1]

      Question 1

      Describe a time when...describe a time when...
      Répondre à cette question
      avatar
      Réponse de GreatAmerica
      10y
      I work in the Human Resources Department at GreatAmerica and am very sorry to hear you were left with an unfavorable impression of our process. The “assessment” test you are referring to is one of the many tools we use in our overall hiring process to help us identify the best mutual match. We do require this step for all of our open positions regardless of role you are applying for and again it is one step in making sure we are finding the best fit for you and for GreatAmerica. Also, the compensation you referenced for the Account Support Advisor role is inaccurate as it does not fall below $14/hour. We are happy to discuss compensation with candidates early in the interview process because we understand that is an important factor in your decision. Also, I wanted to address the comment you made once you applied for a position after not receiving an offer. We are very happy to provide you with specific feedback as to why you did not receive a second interview, all you need to do is call! I can be contacted directly at 319-261-4374. Thanks!