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      Entretiens chez GongEntretiens d’embauche pour Customer Success Manager chez GongEntretien chez Gong


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      Entretien pour Customer Success Manager

      28 mars 2019
      Employé (anonyme)
      San Francisco, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Gong (San Francisco, CA) en janv. 2019

      Entretien

      Overall, the interview process was executed with professionalism. The recruiter scheduled the initial call and follow up regarding next steps was clearly communicated. Prior to the onsite interview, I had a phone screen with the VP of Customer Success. Shortly after our conversation, the recruiter reached out to schedule an onsite interview with both the Manager and VP of Customer Success. The final interview was a Zoom meeting with the COO. Given my interview experience with Gong, I was surprised to see the negative reviews on Glassdoor. Perhaps Gong has made mistakes in the past, but they seem quick to make the appropriate changes to improve the overall interview processes. Everyone made an effort to be involved and engaged.

      Questions d'entretien [1]

      Question 1

      High level - The interview process was focused around the portfolio management piece, determining success for customers, internal projects I've worked on outside of client management, and situational questions.
      Répondre à cette question
      avatar
      Réponse de Gong
      7y
      The CS Team candidates are crushing it with their interviews! Welcome to our Gong family!!! And — thanks for the shoutout about making mistakes but making appropriate changes to fix them! We're trying very hard to create an incredible candidate journey — which is why we're building out an internal team. I'm so happy though that you got to experience some of that hard work! Excited to see the CS Team growing with talent like you! Soon to be your favorite Gongster, Eric Lindroos

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Gong

      Entretien pour Customer Success Manager

      17 juin 2026
      Employé (anonyme)
      Chicago, IL
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Gong (Chicago, IL) en mai 2026

      Entretien

      The interview process was very straightforward with 4 rounds. One initial recruiter screen, hiring manager, mock presentation, and final meeting with a senior leader. All of which, were scenario based questions and insight into one’s professional career experience. I appreciated the thoroughness and professionalism of the team

      Questions d'entretien [1]

      Question 1

      What would one of your past leaders and cross functional partners say about you?
      Répondre à cette question

      Entretien pour Customer Success Manager

      7 janv. 2023
      Candidat à l'entretien anonyme
      Phoenix, AZ
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Gong (Phoenix, AZ) en juil. 2022

      Entretien

      Zoom interview, but I could tell from the beginning there was something, a hard skill, I was missing so they were not really interested. I am not sure what the tool or skill was...

      Questions d'entretien [1]

      Question 1

      What excited you are working at Gong?
      Répondre à cette question

      Entretien pour Customer Success Manager

      27 janv. 2022
      Candidat à l'entretien anonyme
      Boston, MA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez Gong (Boston, MA)

      Entretien

      Really disappointed with my experience with Gong, I use their product and think it’s great. I didn’t officially apply for the role but was contacted by the recruiter for an exploratory chat. After a couple of questions around my background, the recruiter immediately decided that I should be put forward for a less senior role despite my experience and I didn’t get a chance to ask a few questions and the recruiter said they had to run and could only answer 1. Although I didn’t officially apply, I received a rejection email which I find insulting especially as this was meant to be an exploratory chat.

      Questions d'entretien [1]

      Question 1

      What types of customers do you manage?
      Répondre à cette question
      8