J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Gong (San Francisco, CA)
Entretien
I had a recruiter reach out via LinkedIn to guage my interest, and I responded. She got me to the next level recruiter within a day, and I had a phone conversation with that person. She was friendly, knowledgable, and was able to qualify me. She set up a phone interview for me with the VP of Customer Success, and had a call scheduled within days. After that phone interview, I was asked to come into the office to meet with several other key people. The recruiter kept in touch with me, letting me know we were still moving forward, to ensure I was kept looped in. I appreciated the communication and she told me to reach out anytime. After the on-site interviews, I had a teleconference with the CRO. Very shortly after that meeting I was contactec by the VP of sales to discuss salary requirements etc. I felt incredibly respected during the entire process, and I felt like the negotiation was handled with a lot of emotional intelligence. There was no lowballing or heavy push back. The process overall was incredibly pleasant.
Questions d'entretien [1]
Question 1
I was asked real-world questions about how I manage my book of business, what metrics I get rated on, how I might handle particular scenarios. It was a very well thought out interview process.
So glad to hear that you had an incredibly pleasant experience and... welcome to the Gong family!!
Can't wait for you to help the CSM Team continue to crush it!
Your fellow Gongster,
Eric Lindroos
Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Gong
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Gong (Phoenix, AZ) en juil. 2022
Entretien
Zoom interview, but I could tell from the beginning there was something, a hard skill, I was missing so they were not really interested. I am not sure what the tool or skill was...
J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez Gong (Boston, MA)
Entretien
Really disappointed with my experience with Gong, I use their product and think it’s great. I didn’t officially apply for the role but was contacted by the recruiter for an exploratory chat. After a couple of questions around my background, the recruiter immediately decided that I should be put forward for a less senior role despite my experience and I didn’t get a chance to ask a few questions and the recruiter said they had to run and could only answer 1.
Although I didn’t officially apply, I received a rejection email which I find insulting especially as this was meant to be an exploratory chat.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Gong en juil. 2021
Entretien
Spent 30 minutes talking to the recruiter, who started the conversation by saying "your current company uses Gong, so I don't have to tell you about us" and then diving into asking me questions. Considering the job market and options that employees have, the lack of even attempting to tell me what's so great about Gong was offsetting. It was almost the attitude of "we're great and I shouldn't have to sell you; everyone should want to work here". I was also asked 3 different times in 30 minutes how many accounts/how much ARR I manage, which made it seem like the recruiter wasn't even paying attention. Set up the next call to meet with the hiring manager, but I ended up canceling because the experience was lackluster.
Thank you for your feedback on your experience with our recruiting team. I am sorry to hear that it was not a great one. I have flagged this to our recruiter -- your feedback helps us improve and I truly appreciate it. Our goal is to create raving fans, including candidates, and we clearly fell short here. We'll do better.
Emily Campana -- VP Talent Acquisition, Gong
