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Thank you for your review. At Genesys we care a great deal about candidate experience. It seems as though we had a realignment on the team in terms of specific requirements necessary for this position during your interview process. I was pleased to learn the Talent Acquisition professional was keeping you informed during these changes. As the lead for Talent Acquisition group in the Americas, this feedback helps us make our processes better. While situations do change in technology rapidly, we can and should pivot, ensuring your experience is positive from the start to finish. We never want anyone to feel like their time wasn’t well spent; we have a team working to continue to improve our candidate experience and I will share this information with them as we build in some new process enhancements. I hope we have an opportunity to re-engage at some point in the future when the appropriate role becomes available for you and the timing is right. Thank you again for your interest in Genesys. - Trisha (Trisha Borme, Americas Talent Acquisition Lead)