I applied online an heard back quickly. The whole process took just over a week from first interview to offer, which felt efficient and well organised! Both interviews were incredibly relaxed and conversational rather than formal. I met four people across the process - the Head of People, COO, Head of Customer Success and a Senior Customer Exec - and each conversation felt open and genuine! Overall, a really positive experience!

The interview contained a virtual questionnaire, which involved filming responses to a set of questions. The 1st interview was with HR & a member of the CS team - this was a chat about my background and company fit. The 2nd Interview with the COO & the Head of CS which involved similar questions and more information relation to experience.