"Can you tell me about your background" ? No problem even though she was looking at my resume and referencing it earlier in the conversation. Had a second call with the exact same person . The call was to discuss the additional role that I had been submitted for without my knowledge. Guess how she started the conversation... "Can you tell me about your background" I politely reminded her that we had already had this conversation? Even thoughI had not heard back from the recruiter, I received an email congratulating me for moving on to the next step in the process. The background check. I was a bit surprised because I had yet to have an interview with the hiring manager. Anyway, I was asked to review and confirm my information and submit. The problem was that there were a couple minor errors having to do with my home address but when I went to correct the issues and submit them. My credentials had already been submitted, In this status. I was prevented from making any changes. When I reached out to the screener and who I believe was her supervisor her. I never got a response. Truly shocked at the lack of professionalism from Gartner. HR I had always been a big fan of Gartner. I'd used their data in sales presentations etc. I will continue to do so. But with almost 20 years of channel experience...I'm amazed that I was treated this way. You can't make this up!