J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Gap (Rocklin, CA) en août 2020
Entretien
I did a brief phone screening then was invited to complete a written assessment. After passing the written assessment I was offered the job. I completed I-9 and background check information via the internet and went to the office to complete the process in under 30 minutes.
Questions d'entretien [1]
Question 1
Questions related to customer service experience, difficult customers handled in the past and how I handled them.
It was a very easy process. Mine was a group interview with a few questions about experience and situational hypothetical scenarios. Only 1 interview and was hired the same day.
Questions d'entretien [1]
Question 1
What would you do if you had a customer who was upset with you
Easy interview seem to care about emotional intelligence and people skills, behavioral questions for most of the interview. They were friendly and easy to work with, and got offer very quickly after
Questions d'entretien [1]
Question 1
Tell me about a time you’ve worked with a challenging customer
J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien chez Gap (Greenville, TX) en janv. 2025
Entretien
It went well, lots of questions but followed up to be very informative on thier end. They were well prepared and didn't feel bothered to take time and answer all my concerns.