Thank you for sharing your feedback regarding the interview process. On behalf of our Talent Acquisition team, I sincerely apologize for the delay in communication and the frustration this has caused. We understand how important timely updates and professional interactions are, and it is clear we did not meet your expectations—or our own standards—in this instance. We truly value the time and effort you invested in interviewing with Gainsight and regret that our process left you with a negative impression. This feedback is incredibly important to us, and we will be using it as an opportunity to improve and ensure a better experience for all candidates moving forward. Our team will be reviewing your application status promptly, and we will follow up with an update as soon as possible. Thank you again for bringing this to our attention and for your patience. If you have any further concerns, please do not hesitate to reach out.