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      Entretiens chez GRAILEntretiens d’embauche pour Customer Service Representative (CSR) chez GRAILEntretien chez GRAIL


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      Entretien pour Customer Service Representative (CSR)

      23 août 2021
      Employé (anonyme)
      Menlo Park, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez GRAIL (Menlo Park, CA) en juin 2021

      Entretien

      The process didn't take long. I spoke with the recruiter, manager and then the team within a week. And their decision had a fast turn around time as well. The team members were really friendly and the supervisor was very honest about how they are still figuring out some processes as they go forward.

      Questions d'entretien [1]

      Question 1

      Define ambiguity and how you handle it in work environment?
      Répondre à cette question
      1
      avatar
      Réponse de GRAIL
      4y
      We appreciate you taking the time to comment on your experience during the interview process. We’re glad to hear that it was a positive one and are thrilled to have you on the GRAIL team!

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative (CSR) chez GRAIL

      Entretien pour Customer Service Representative

      6 nov. 2019
      Candidat à l'entretien anonyme
      Menlo Park, CA
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez GRAIL (Menlo Park, CA) en oct. 2019

      Entretien

      I submitted my application through their website. I was reached out to by a 3rd party Recruiting company 3 weeks prior to doing that. I completed their process as they were going to reach out to the hiring manager....then nothing. From there, I applied directly to the website. Hiring Manager reached out quickly to set up a 30 minute call. From there, there was minimal contact and 2 weeks later I was asked to come on site. Questions were primary focused on on my current role, I was interviewed in 3 rounds with people from the lab, direct hiring manger, and eventually HR. It is a start up and things can get busy, but the lack of correspondence and disorganization did not make me feel confident in this being the best thing for me. They have an amazing mission and are doing impactful things in the cancer realm. I cannot wait to see what they do, but I would hope they would treat applicants in the same manner as patients they plan to serve in the future. The whole process took more than a month. I hope as they grow these processes will be a lot more streamlined.

      Questions d'entretien [1]

      Question 1

      How would you respond to a patient who receives difficult results from us?
      Répondre à cette question