My whole interview process with Geico went really quickly, which at least is a good thing. I was scheduled for a phone interview the day after I submitted my application. This was a really basic interview; the interviewer just confirmed my history and asked me why I left each previous job I had. She also went over the different shifts available, their 100% attendance policy during the first 6 months of training, the salary, and asked me about attendance at my last position. They really just seemed at this stage to want to know what my job attendance and stability was like. Then I was scheduled for the skills test and interview at their office for the next day. They wanted me to bring a college transcript - it's often hard to get even an unofficial one on short notice because of expired logins to the school website where you can get the transcripts. I was lucky that I found one from an interview I went on a year ago but this was slightly annoying.
At the Geico office, I took two tests on the computer. One was a personality test, then a test of typing and multitasking by transcribing customer information from phone calls and emails into different fields. This is really easy if you can type and are used to using a computer (though I did not finish the typing portion, I'm not sure they were expecting completion b/c it was not that much time). The testing was done in a computer lab-type space so there were some distractions with other people (but that could be part of the test too, to focus in that setting). Then I had an interview with someone, I think it was a recruiter or hr person, not a manager. The interview questions were kind of weird and unexpected. I have gotten so used to behavioral interviews, but none of those questions were asked; they were more vague, openended questions. She asked me where else I applied to, and what factors would influence my decision of which job offer to accept. She wanted to know how I wanted to use my college degree in my career, which was a little weird because I had already talked about how this was a career change for me. I actually don't remember a lot of the questions because they just seemed kind of vague. The interview actually wasn't that long, and she let me know that I would hear from them either on Monday or Tuesday (the interview was on a Friday). I kind of had a feeling from what I read on here that I would not be hired, and I got an email on Monday (today!) saying I was not selected. I am at least glad that they went through the process really quickly and did not leave me hanging, and that the process was streamlined and organized.
Overall the two interviews felt kind of impersonal, they were just reading questions and not really showing much interest in or reaction to my responses, it didn't really feel like a dialogue. I don't know how to explain it because I don't expect interviewers to be all friendly or anything, but I guess it felt like they were going through a script and less interested in really getting to know me; the questions they asked didn't seem like they would help determine a person's working style and strengths and weaknesses and personality. But I admit I don't have any expertise in how to interview and hire.