First was a pretty standard test where you watch a short video of a situation you might encounter with customers or auto shops and how you would handle them. You don't need to know adjusting or cars or anything its mostly just "dealing with people." The rest of the test is the same sort of personality test you have probably already done on Indeed or similar, followed by a basic reading and typing test. The first actual interview is short, they tell you about the position, ask you a few pretty basic questions about availability, relocating, and so on. Third and final interview is with your potential supervisor, and asks you all the same questions you were already asked in the online test and the prior interview, with a few more "why do you want to work here" and "where do you see yourself in five years" type questions. The interview process was not hard, and I honestly believe I interviewed well. However, I am transgender and I am certain I was discriminated against by the final interviewer. Being that he asked the same questions I had already been asked and I answered his questions exactly as I had before with good results, but when I was told it would be at least a week before I heard back instead I got an email that I had not made the cut within the same day.