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      GEICO

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      Recherches associées: Avis sur GEICO | Offres d’emploi chez GEICO | Salaires chez GEICO | Avantages sociaux chez GEICO
      Entretiens chez GEICOEntretiens d’embauche pour Customer Service Representative chez GEICOEntretien chez GEICO


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      Entretien pour Customer Service Representative

      6 nov. 2021
      Candidat à l'entretien anonyme
      Seattle, WA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez GEICO (Seattle, WA) en oct. 2021

      Entretien

      I received two phone calls from Geico Recruiters about the Customer Claims Specialist. I was apprehensive about pursuing another company because of my schedule of seniority based and having weekends off. I decided to call Geico back after the second phone a day after to find schedule the phone interview. (What else do I have to lose right?) The individual from Arizona calls me back to setup the interview. She asks me if I'm available the next morning and to make sure to watch the video of the job overview she's going to send me. Otherwise they will be unable to interview me. I waited all day in anticipation for the video that apparently will not work on a cell phone. Nothing all day. I call back before the office closed to ask if they had my information right. (Went to a voicemail every single time.) The next morning and no phone call at the time that was scheduled. I called back to reassure I had the current time. Again. I reach another voicemail. I left a message to receive no phone call. The same evening I received a call telling me I had not been selected to move forward. IN RETROSPECT. IT WAS A COMPLETE WASTE OF TIME! IF YOU ARE GOING TO PRESENT YOURSELF AS A PROFESSIONAL COMPANY, BE PROFESSIONAL ENOUGH TO RETURN PHONE CALLS.
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez GEICO

      Entretien pour Customer Service Representative (CSR)

      7 mai 2026
      Candidat à l'entretien anonyme
      Virginia Beach, VA
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez GEICO (Virginia Beach, VA)

      Entretien

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Entretien pour Customer Service Representative

      27 avr. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. Le processus a pris 2 semaines. J'ai passé un entretien chez GEICO

      Entretien

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour

      Entretien pour Customer Service Representative

      30 mars 2026
      Candidat à l'entretien anonyme
      Tampa, FL
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez GEICO (Tampa, FL)

      Entretien

      It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.

      Questions d'entretien [1]

      Question 1

      1. Tell me a time when you had to deal with a customer and provided empathy?
      Répondre à cette question