J'ai postulé en ligne. J'ai passé un entretien chez GEICO (Poway, CA)
Entretien
1st phone interview. week or so later.. testing in the office to see if you if you the aptitude to adjust and learn quickly and typing. if you pass; you go through simulated customer service routine of about 3 calls; pass that you go interview w/ HR person.. pass that ... you listen to calls for about an hour. then you interview w/ a depart Manager.. all that in one day. about 1 week late if you pass that.. final step drug testing (hair sample) inch wide.
Initial interview, typing test to determine how fast you type and how accurate you are, role play on phone calls, final interview, y connecting with an employee while they take calls
J'ai postulé en ligne. J'ai passé un entretien chez GEICO
Entretien
Multitasking test...typing test which was in a noisy office you couldn't concentrate. Didn't get an interview with the managers....they told me to come back in 6 months and try it again....
J'ai postulé en ligne. J'ai passé un entretien chez GEICO (San Diego, CA) en févr. 2021
Entretien
Multi step process until got to person over the phone interview. First test was a about what would you do in situations . Second test was finding errors or the wrong thing to do.
Questions d'entretien [2]
Question 1
Scenarios with 3 or 4 choices that were almost impossible to figure out what they meant or wanted