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      Entretiens chez Four SeasonsEntretiens d’embauche pour Front Desk Agent chez Four SeasonsEntretien chez Four Seasons


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      Entretien pour Front Desk Agent

      30 nov. 2016
      Candidat à l'entretien anonyme
      Beverly Hills, CA

      Autres retours d’entretien d’embauche pour un poste comme Front Desk Agent chez Four Seasons

      Entretien pour Front Desk Agent

      16 août 2024
      Candidat à l'entretien anonyme
      Westlake Village, Los Angeles, CA
      Aucune offre
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Four Seasons (Beverly Hills, CA) en févr. 2012

      Entretien

      I applied by internet for Front Desk Agent at Four Season Beverly Hills, CA. After few days I was contacted by one of HR employee via email and scheduled for face to face interview a couple days later. To be honest, the email I got felt to sweet to be true. A lot of "great!"and "I see you!". Nevertheless, I applied " great!" too. One hour before scheduled interview, I got a call that she can't see me today due to some emergency at work. We rescheduled interview for next week and on the day of interview, I came 15 minutes earlier and was asked to fill up employee application. Mean time, two other people finished their application, one guy I believe tried to apply for restaurant position and another guy just pop up without scheduled interview filling out his application. When the HR employee saw that he was Director of Security in another hotel, she just flew from her desk and started her ohhh and ahh. They had a such a good conversation about who knows who in LA. Mean time in the real world, one hour later and one hour late of my scheduled interview, I seat in the hallway and dream to be a Director of Security and just.... pop up somewhere just because I can.....and every HR employee will drop what they do and start flying around me. Must be nice. Not even interviewed yet, and already felt where is my place. Welcome to Four Season Beverly Hills where" we treat everyone the same way we wanted be treated" Welcome to Downstairs. So, my time came after long sucky wait and interview took 5 minutes. She ask me in hurry few standard questions with attitude , and one of them was why I left my previous work. I explained that, I moved to another state due to my husband's work. Her answer: oh, so you are the victim. OMG! Really! Like I said, welcome to Downstairs! You probably think that, it is one incident, just I had a bad luck? Or is just one bad employee? Yes? No it is not. Do you remember the guy applying for restaurant position? After my interview, I saw him coming back from another HR office and I ve never saw someone so pale on the face in my life after interview. It is clear to me that it is a standard for this hotel to treat people in down low attitude.

      Questions d'entretien [1]

      Question 1

      Why did you left your previous job?
      1 réponse
      Expérience négative
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Four Seasons (Westlake Village, Los Angeles, CA)

      Entretien

      It's a 4 time interview process being interviewed by multiple departments 4 different times meeting with HR then the head of department waiting for a call back for the next interviews

      Questions d'entretien [1]

      Question 1

      What is a situation you had with a disgruntled guest and what did you do to fix it?
      Répondre à cette question
      1

      Entretien pour Front Desk Agent

      8 mars 2024
      Employé (anonyme)
      Taormina
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. J'ai passé un entretien chez Four Seasons (Taormina) en janv. 2024

      Entretien

      Quattro step per superare la selezione, primo e secondo molto tecnici, in particolare domande sulla propria formazione e esperienze precedenti, mentre gli ultimi due conoscitivi e più descrittivi sulla struttura.

      Questions d'entretien [1]

      Question 1

      Descrizione dei punti di forza
      Répondre à cette question

      Entretien pour Front Desk Agent

      22 sept. 2023
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Four Seasons en mai 2023

      Entretien

      I had to go through four interviews. I interviewed with different head managers from different departments. They asked a lot of theoretical questions about dealing with difficult customers. They are really looking for people who can think into the future a lot.

      Questions d'entretien [1]

      Question 1

      How do you keep organized? How do deal with irate guests?
      Répondre à cette question