The interview process took two weeks once they expressed interest in me. The first person to contact me was the Front Office Manager, Bruce. On the day of the interview I arrived 10 minutes early, and Bruce was kind enough to see me right away. The interview was very cordial, we sat by a window that was in few of the hotel's English Garden. We talked for about half an hour. Once the interview with Bruce was over he informed me that I would be contacted by Human Resources for a screening interview. HR called me a few days later and brought me in within a week of the interview with Bruce. This time I spoke with Michelle, the Human Resources Director. Our interview lasted about 45 minutes. After the meeting with Michelle, I was informed that I would be contacted within two days if they were interested. They called me back later that day with an offer and I accepted it. The interview process is not lengthy, but it is intensely professional. They take themselves and their culture very seriously. That is why I sought them out; because I know that they provide diamond level service and they take care of their people.