Straightforward, relaxed chat with someone from operations. Nothing intended to catch you out. Fast turnaround, responded to initial application and post-interview very quickly There is then some training after the initial offer - date test and tour walk-through.

An informal conversation with the head of operations in Oxford where he asks a bit about yourself and your connection with the city, checking to see whether you are able to engage in some small talk as well as whether you have genuine interest in the history of the city.