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      Foodee

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      Recherches associées: Avis sur Foodee | Offres d’emploi chez Foodee | Salaires chez Foodee | Avantages sociaux chez Foodee
      Entretiens chez FoodeeEntretiens d’embauche pour Customer Service Representative chez FoodeeEntretien chez Foodee


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      Entretien pour Customer Service Representative

      25 janv. 2023
      Candidat à l'entretien anonyme
      Toronto, ON
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Foodee (Toronto, ON) en déc. 2022

      Entretien

      - I recently made it to the final rounds for a Customer Service Representative role at Foodee. Here are the takeaways from my experience: - Foodee's interview process was overly extensive, requiring 4 rounds of interviews. There is also a case study presentation that took me a full day to complete. - I'm extremely disappointed in the way Foodee handles reference checks. They will contact your references before making an offer, which is extremely unprofessional. This practice shows a lack of consideration for the candidate's time and effort as well as a lack of respect for the references. It's a red flag in the hiring process and makes me highly skeptical about Foodee's values and professionalism. - Foodee's salary range for the Customer Service Representative is only 40-45k, while other Canadian companies are paying 60k for similar roles. Overall, I'm extremely disappointed with the time and effort invested in the process. I would not recommend this company to anyone.

      Questions d'entretien [1]

      Question 1

      - How would handle a difficult customer? - What would you do if a restaurant partner cancelled an order at the last minute?
      Répondre à cette question
      5
      avatar
      Réponse de Foodee
      3y
      Thank you for your feedback. We try to run a quick interview process (2-3 weeks from start to finish) but with the volume of open roles and holiday break it sounds like it was longer than that. While the case study is an important part of our interviews, we try to keep it lightweight so that preparation requires no more than 1-2 hours. Your comment is a good reminder that we should underscore that when candidates are invited to that final stage. Thank you in particular for your feedback on the sequencing of reference checks. It appears we did not follow our normal sequencing due to the volume of candidates at later stages of the interview process. I apologize for the frustration and extra effort for you and your reference. Our salary ranges for these roles are posted to ensure no mismatch in expectations. This is a change we implemented in 2022 and I believe for the most part has been successful. We pride ourselves in having an excellent recruiting process, so I’m sorry you did not have a good candidate experience. Barb Anderson

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Foodee

      Entretien pour Customer Service Representative

      31 janv. 2023
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Foodee en juil. 2022

      Entretien

      My interview process started with a phone interview, followed by a more in depth video chat interview. After that I was given the opportunity for a case study. The case study was daunting at first, but the questions were relevant to my experience and I found them easy to answer. After the case study I met with the CEO. At this point I was trembling with nerves, but as soon as our conversation started I immediately felt at ease. It was very relaxed and friendly. Immediately after my CEO interview I was offered the position. To sum it up, from my initial application to my offer letter was 13 days. the process may seem longer than others, but it not only gives the team a chance to get to know you, but a chance for YOU to know the team.

      Questions d'entretien [1]

      Question 1

      Which of Foodee’s values aligns with you the most?
      Répondre à cette question

      Entretien pour Customer Service Representative

      2 juin 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Foodee

      Entretien

      A phone screen was first, followed up by 2 interviews with multiple people and a case study. The case study had a few real life scenarios. All four of the employees ask questions I could tell at the time that one liked me less than the others did.

      Questions d'entretien [1]

      Question 1

      One of the questions was - What’s your favourite food?
      Répondre à cette question
      1