J'ai passé un entretien chez Five Star Call Centers (Sioux Falls, SD)
Entretien
Quick hired same day applied. Not a thorough process. Basic questions just to see if you’re competent. There is a phone test that consists of 5-10 questions. They also ask for a recording of your voice to learn how you sound over the phone
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Five Star Call Centers en oct. 2025
Entretien
The interview process starts with a phone interview. I received an email inviting me for this phone interview, only to be stood up/ receive no call at the scheduled time.
Questions d'entretien [1]
Question 1
They never ended up calling me at the scheduled time.
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Five Star Call Centers (Sioux Falls, SD)
Entretien
Short and direct with a focus on background in customer service and addressing clients/ members. Also asked about availability, specifically on weekend availability during the busy season.Was told training would be short and that was an understatement.
Questions d'entretien [1]
Question 1
Past work experience relating to customer service.
Thank you for your feedback! We appreciate you taking the time to share your experience. The training time is covered and listed in your offer when you sign off, so expectations are clear from the start. If additional training is ever needed, we encourage you to connect with your manager for further support. We value your insights and wish you the best in your role!
