J'ai postulé en personne. J'ai passé un entretien chez Firstsource Solutions
Entretien
General Assessment, voice test and typing test and will take about a week for a reply from their side and training will be provided for 3 months and quality check on calls and and there wil 2 interviews initially and they will call you for other details
Questions d'entretien [1]
Question 1
General communication skills and knowledge and experience in Customer Service
J'ai passé un entretien chez Firstsource Solutions
Entretien
The first stage was usually an initial screening call where basic questions were asked about my experience, availability, and motivation for applying. This was fairly relaxed and focused on confirming eligibility for the role.
The main interview involved competency-based questions, such as handling difficult customers, working under pressure, and meeting targets.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a difficult customer and how you handled it.
J'ai postulé en ligne. J'ai passé un entretien chez Firstsource Solutions (Melbourne) en mai 2026
Entretien
Easy to find location with a professional and welcoming atmosphere. The interview panel was friendly, approachable, and made me feel comfortable throughout the process. Everyone was very welcoming, and smart casual attire was appropriate. I would definitely recommend attending an interview with this company.
J'ai passé un entretien chez Firstsource Solutions
Entretien
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates