J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez Firstsource Solutions (Cork) en janv. 2013
Entretien
FirstSource ran open interviews in hotels. You walk in with your CV, wait, and then you are sent to take a test that gauges your literacy and numeracy skills. After this you are sent to one of the several HR employees who are doing the interviews. You sit down, they are very professional and friendly and basically ask you questions relating to teamwork and customer service experience.
Questions d'entretien [1]
Question 1
Can you tell me about a time where you successfully handled a difficult customer?
J'ai passé un entretien chez Firstsource Solutions
Entretien
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
J'ai postulé via une autre source. J'ai passé un entretien chez Firstsource Solutions (Mumbai) en sept. 2025
Entretien
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Questions d'entretien [1]
Question 1
How many calls I would take at my last place of employment
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Firstsource Solutions (Houston, TX)
Entretien
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Questions d'entretien [1]
Question 1
Asked about previous roles and what would you do in certain situations