After a phone screening, I went in for a 1-on-1 interview with a young HR recruiter. She was nice and welcoming, but didn't seem very knowledgeable about the company nor did she seem to have a lot of experience in the process of interviewing. The interview went well as it was quite informal and the questions very standard. I followed up with an email 10 days later as I was told I would have an answer by then, but never received a reply. I was especially disappointed because I had taken 1 half day off in order to accommodate the recruiter's schedule. The least respect you can give to the candidates is to reply to their email, whether the answer is positive or not. Does not make my want to apply again and I used to really want to work there.