Phone interview then a branch visit with interview with branch manager at the end. The branch visit was ok, but I felt like a spare part with some of the staff not really acknowledging I was there. I was told to shadow one team member and learn how their systems operated and went on a customer drop off with her. It seems strange to be taught their computer system as if you have been hired. I felt like I was being trained on my first day not interviewed. I think they want you to seem very enthusiastic about the job and ask lots of questions.