I applied online and completed a short survey and was then invited for a telephone interview. The questions were extremely easy and I was given some feedback on how my responses could have been a little bit more detailed. I then visited the local branch where the staff were lovely and friendly. I picked up straight away that they were treating me like I already had the job..maybe they're told to be that way and remain positive about everyone. In my one to one interview with the manager I was basically told I wouldn't have a problem working with the company because i have all the right attributes. He was quite insistent that the assessment centre was just procedure and I'd sail it. Anyway I went to the assessment centre in Stirling. Two others were looking for an internship and about 6 others were applying for the management trainee. I had read that the assessment day would be fun and informative. Informative - to an extent, the presentation went on and on about money and how great the company are. Fun - most definitely not, it was pretty boring all round. It just felt for a day to brag about how great the company are each of the individuals assessing us. There were multiple exercises to carry out in groups and on your own. All candidates would worry about their performance after each one, as did I because with sales jobs - there is no one correct way. I did a one to one interview with the area manager to end the day and was yet again told i would fit perfectly in the company...of which after the days events I was really beginning to wonder! I was emailed a few days later and not offered a job. When i asked for feedback it simply felt like two character traits were picked at random and absolutely no explanation was given as to why I wasn't strong enough in leadership and another one..which i can't remember. So after 4 months of trying to get a job with the company and being told at every stage I'd get one, I wasn't even offered. I suspect from the company reps in the room and the other candidates that Enterprise aren't looking for the genuine, sincere and considerate individual - they prefer the dolled up, cheeky and irritating person. There had also been an assessment centre a few weeks prior and with only one vacancy to fill at the local branch I suspect the job was taken before I even got to the assessment day. A waste of 2 days considering I had 400mile round trip to do and get bored out of my mind!

Smooth and took about 2 weeks to complete. They're really interested in your ability to work in a fast paced environment and your ability to deal with an irate customer. It's a sales job after-all.