Started with a phone interview. Questions about my background/education Why I chose my degree/University Why enterprise what skills would I need for the job and give examples Greatest achievement (academic and personal) Greatest Strength Greatest Weakness Time I displayed leadership/management What my previous employer would say about me can you give me an example of a time where you have handled a tricky/angry customer? what do you enjoy most about customer service? can you tell me a step by step process of what you do when dealing with a complaint? can you think of a time where you have improved a process? what is your sales experience/customer service experience? How do you follow up/make sure/tell that a customer is satisfied? what do you dislike most about your job?

was on teams and took about 40 minutes. everything you find online is basically what they ask you. Just take time to do some research and have some notes of scenarios.