J'ai postulé en ligne. J'ai passé un entretien chez Enterprise Mobility (Little Rock, AR) en oct. 2015
Entretien
Two part interview process. The first interview was conducted by the branch manager then the area manger. Interview last about 15 - 20 minutes. Make sure you dress for the part. Be professional.
Questions d'entretien [1]
Question 1
Have you ever been in a situation when a customer wasn't satisfied & what did you do to fix the situation?
J'ai passé un entretien chez Enterprise Mobility (Traverse City, MI)
Entretien
I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Enterprise Mobility (Phoenix, AZ)
Entretien
Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.
Questions d'entretien [1]
Question 1
Tell me about a time you helped a customer who was angry.
J'ai postulé via un établissement d'enseignement supérieur ou universitaire. J'ai passé un entretien chez Enterprise Mobility
Entretien
Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.
Questions d'entretien [1]
Question 1
Experience in customer service previously. Some scenario based questions.