We appreciate your feedback and apologize for any inconvenience you experienced during the recruitment process. This is certainly not the standard of professionalism we aim to maintain. We would like to investigate this matter further and ensure that such incidents are not repeated. Your experience does not align with our usual high standards of candidate engagement. We would appreciate the opportunity to connect with you and discuss your experience in more detail. If you are open to it, we'd like to connect you with the head of talent acquisition to address your concerns and provide a better understanding of our process. Please contact us for more information and to set up a conversation at HR@echo.com. Your feedback is important to us, and we are committed to improving the candidate experience. Thank you for bringing this to our attention.