J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Duke Energy (Charlotte, NC) en avr. 2018
Entretien
I interviewed at the Charlotte office with 2 managers, one that had been there 38 years and the other that had just recently became a manager within the last 2 years. I thought the interview went really well but on my way to the car, I was praying that I didn’t get an offer. Duke seems to be a good company overall to work for and I thought the best way in would be customer service. I was willing to take an $11 pay cut just to work there. The place seemed really hot and the people in the office seemed to dress really tacky. The center is opened 24/7 so you are expected at work no matter what the weather is. The managers made it seem as if you’re looked down upon if you don’t make it to work. We don’t get much snow here in Charlotte, but you just never know. I just can’t see myself risking my life for a job. I live more than 30 miles from that office and no job is worth my life. Thank you for NOT offering me the job!
Questions d'entretien [1]
Question 1
How would you handle an upset customer?
How did you resolve a conflict?
J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez Duke Energy (Ceres) en avr. 2025
Entretien
Foi uma entrevista muito boa e bem técnica com os candidato, sempre colocando situações de como a pessoa iria agir em cada momento. Foi uma entrevista bem tranquila e pediram também para eu ficar calma e me sentisse em casa
Questions d'entretien [1]
Question 1
Qual o seu ponto Forte? Quais as suas dificuldade, quais as suas habilidades
J'ai passé un entretien chez Duke Energy (Greensboro, NC)
Entretien
assessment was easy. Asked pretty simple questions. I'm sure my 12 year old niece could have passed it. The let you know if you pass the assessment within minutes after taking it
Questions d'entretien [1]
Question 1
You are put in contact with a customer, Sheela, who is quite upset. After reviewing Sheela's notes within your computer system, you see that in the last two weeks she has spoken with numerous representatives regarding the same issue. It is obvious after reviewing the notes, that there is nothing you can do for the customer at this point related to her issue.
Easy process, great interviewers they provide you with the expectations. I would recommend you utilize the STAR method as you will be hired based on your responses utilizing this method.