I submitted an application and received an immediate response the day after. I was then asked to fill out a questionnaire that gave various scenarios for customer service responses. In addition, I answered some questions about how I utilize Dropbox, what is the most interesting technical thing I've learned recently, and another asking if Dropbox was preloaded onto devices, how would it be? After I completed this questionnaire, I was scheduled for a phone interview with someone in User Ops. I did not pass the phone interview, but overall it was a very fast and efficient process and everything happened in less than a week.