I went through Dr. Squatch’s interview process for a marketing role, and while the conversations themselves were positive, the overall experience fell short of what I’d expect from a company of this size. The process took over a month and included: • An initial recruiter call • A call with the Director of E-commerce • A time-consuming take-home project that required building a full launch campaign plan • An in-person panel interview where I presented the project and answered role-specific questions During the panel interview, I asked when I could expect feedback and was told one week. Instead, I heard nothing for three weeks, despite following up twice. At the end of that interview, the Director told me no other candidate had made it that far, that she had no constructive feedback, and that she genuinely loved our conversation. Despite all this, the role was reposted on LinkedIn the day after my panel interview, and given the long silence afterward, I assumed I’d been ghosted. After all the time and effort invested, I received a three-sentence rejection email. When I replied thanking the team and asking for feedback to improve my interview performance, I received no response. The lack of communication and respect for candidates was disappointing. It also felt clear that the final decision came down to culture fit, and the culture skews heavily toward a very specific aesthetic. For a company that positions itself as modern and innovative, the hiring process did not reflect that standard. I hope they reconsider how they treat candidates going forward.