Email sent to HR to ask questions about the role. Agreed to a time for a phone interview. Phone interview not received so emailed to check up. HR called 7 hours after agreed time. Further communication received via phone call to go in for a face to face interview, agreed on time and day. Email received with a totally different time than originally agreed. Face to face interview went great. Did not hear back for almost a week so sent a follow up email. The next day received a call from HR and it was the coldest unsuccessful call I have ever received. It wasn't the fact that i was not successful in gaining employment, it was just a terrible process from the one HR lady from beginning to end and the last call really did not make me feel good about myself at all. Never experienced anything like it. I also received an email with the role description with the expected duties, I asked about some of the roles in the face to face interview and they said it was all completely wrong. I had studied their website, the roles to prepare for the interview and it was all for nothing.