The application process involves an aptitude test evaluating numerical, deductive, and inductive reasoning, followed by a video interview focused on behavioural traits, and concluding with a telephone conversation. and and

The interviewers are prepared; they would have read your CV. They are generally nice and will ask for your experiences and ask competence questions. There is also a group exercise, in which you discuss a question related to your line of service. It is not very technical in nature, but one needs to prepare.