The interview process started out strong. Conversations with the CS leadership team were overly templatized and scripted, but there was clear mutual interest early on. I was genuinely excited about the role and the opportunity to re-enter the GTM / ABM marketing and sales space. As the process progressed, however, the experience became increasingly unclear. While an offer was communicated verbally, I was not provided with exact compensation details, and requests for information about benefits were declined with the explanation that no candidate-facing benefit materials (i.e., brochure or benefits packages) were available. As a result, evaluating the opportunity required a level of trust that I was not comfortable with at this stage of the process, and I ultimately had to explicitly request a written offer to understand what was being proposed. Additionally, during a conversation with the hiring director, I was told verbatim: “If you’re looking to grow or progress within this role in 2–3 years, you should look at other companies.” While I appreciated the candor, this further impacted my trust and confidence with the CS leadership and the long-term fit of the role. Taken together, the lack of clarity around the offer, which devolved into effectively a "just trust me, bro" talking point and the positioning of the role made it difficult to assess the opportunity with confidence, and I ultimately withdrew from consideration to avoid further time investment on both sides.

I was referred in by someone who works here. The recruiter I worked with, Eli, was absolutely fantastic. Probably the best of any recruiter I've spoken to over the past few months. We had a really productive first call, and he moved me forward to the hiring manager. My call with her did not go as well, she was 5 minute late which threw me off and was really looking for someone a bit less experienced who was perhaps more coachable than she felt I would have been in that role. But I was really appreciative that they gave me feedback and offered to consider me for another position that was coming up in the near future. I was very early in my job search process at the time, and them taking the time to give me constructive feedback was valuable. No other company I've talked to has done that and it really meant a lot. I can tell that this is an excellent place to work and a very well run organization. I have even referred other people over to them who would be a great fit for what they are looking for.