J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA) en juin 2022
Entretien
1. application 2. Assessment(simple via online)- pertains to your character/values 3.Virtual Job Assessment(via online)- pertains more of the job scenarios 4. Virtual Interview with an actual flight attendant(total of 10 questions) Tell me about yourself..dealing with an upset customer, dealing with a coworker. answer in STAR format 5. Made it to the in person interview with about 30 maybe more ppl. They split you into 3 groups and you just rotate throughout each. 1 is a onboard in flight activity, 1 is informational, and 1 is the 1 on 1 with an actual flight attendant. Make sure you are being sociable bc they are watching. 1 on 1 was a bit nerve wracking which is maybe where I fell short, but similar questions like virtual interview.
Questions d'entretien [1]
Question 1
Describe yourself? Tell me about time you dealt with an upset customer? How was it resolved?
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Questions d'entretien [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?