J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA) en avr. 2015
Entretien
First online application, then profile, then assessment, then recorded interview (5 questions, 30 seconds preparation 2 minute record time), phone call (make sure you have a passport handy!), lastly face to face in Atlanta! They use the STAR method for recorded interview and F2F. Situation, Task, Action, Result. Your answers should be specific to one occurrence and go through the whole occurrence. At the end of the day in ATL, they offered the position to 6 people and told everyone else to watch for an email. I am still waiting.
Questions d'entretien [1]
Question 1
Name a time when you were asked to break the rules.
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Questions d'entretien [1]
Question 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Questions d'entretien [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.